Frequently Asked Questions

Here we hope to answer some frequently asked questions.

If you cannot find an answer to your question please contact us.

Frequently Asked Questions

Here we hope to answer some frequently asked questions.

If you cannot find an answer to your question please contact us.

Certainly within three days of receiving images and a music choice from you. If you need it sooner please call us. We can, on certain occasions, create the Life Film (and screen it if required - once we know the location of the service from you) within 24hours. We will do everything we can to help you.

Call or email us initially.  We will then arrange to meet with you or discuss and agree your wishes and also explain the process including the best way to get your images to us.

Call us or email us initially. We will talk through your requirements and provide you with a price. There will be no hidden charges or VAT – the total cost will cover: the scanning/digitising of photographs, conversion of film or video if required, the making of and previewing of the Life Film to you, liaising with your funeral service organiser if you want us to screen the Life Film at the service on a 60"(5ft) state-of-the-art LED screen (including our technician on site), the licensing of the soundtrack with the DVD we provide you and our public liability insurance at the service.

No problem. We can come to you and digitise your photographs there and then, so you do not need to release your original photographs - or you could either find a company nearest to you who can scan your originals or you could arrange to send the originals to us for scanning. Please contact us to discuss how we can help you with technical considerations and costs.

Absolutely. In fact we recommend this – it allows you more time, control and consideration during the process and we will advise and support you as you wish. Please contact us to discuss how we can help you

Yes this is fine. You can use a famous pop song for the soundtrack to play at the funeral service, and we cover the licensing of the track for the DVD we provide you for personal use.